Privacy Policy

1. What This Policy Covers

This Privacy Policy applies to:

• The Frontline Mutual website
• Any contact forms, quote tools, plan-review request forms, or online content we provide
• Emails, calls, text messages, and other digital communications connected with our website or services

This policy also does not apply to third-party websites you may visit through links on this site. Those websites have their own privacy practices.

2. Information We Collect

a. Information You Provide

When you complete a form, request a quote, ask for a plan review, call, text, or request services, you may be asked to provide:

• Your name, email address, phone number, ZIP code, city, county, or mailing address
• Date of birth or age
• Medicare status, current coverage, plan questions, or other insurance-related information
• Information you choose to share about doctors, prescriptions, health needs, or coverage concerns

b. Information Collected Automatically

Our website may collect general usage data, such as:

• IP address and browser details
• Device type and operating system
• Pages visited and time spent on each page
• Referral sources, search terms, and how you found our site
• Cookie and tracking data

3. How We Use Your Information

We use the information you provide or that we collect to:

• Respond to quote requests, Medicare plan questions, plan-review requests, or service inquiries
• Connect you with insurance options that may match your needs
• Contact you by phone, text, email, or other requested method with service information or educational materials
• Comply with applicable laws, regulations, and insurance requirements
• Improve how our website performs and serves visitors

We may also use your information to personalize follow-up communication, improve website content, and provide more relevant Medicare-related information.

4. Sharing Your Information

Frontline Mutual does not sell your personal information. We may share your data only when necessary to:

• Provide insurance quotes or connect you with plan providers
• Work with service partners that support our operations, such as website hosting, form-processing tools, email/text tools, scheduling tools, analytics tools, or CRM systems
• Comply with legal obligations or respond to lawful requests
• Assist with fraud prevention or enforce our Terms and Conditions
• Complete a business transaction, such as a merger or acquisition

Third-party service providers that support the website or communication process are expected to protect your information and use it only for the permitted business purpose.

5. Cookies and Tracking Tools

We may use cookies, analytics, and similar tracking technologies to understand how visitors use the site, improve user experience, measure website performance, and help present relevant content.

You can manage or disable cookies through your browser settings. However, turning off cookies may limit some features of the website.

6. Your Privacy Choices

You may:

• Opt out of marketing emails by clicking “unsubscribe” in any message
• Stop receiving text messages by replying “STOP,” when that option is available
• Request access, correction, or deletion of your personal information by contacting us
• Adjust browser settings to control cookies and tracking

To request changes to your personal information, email us at toryblain@frontlinemutual.com.

7. How We Protect Your Data

We use reasonable administrative, technical, and organizational safeguards to help protect personal information from loss, misuse, or unauthorized access. No website, form, email, text, or digital system can be guaranteed completely secure, so please avoid submitting highly sensitive information that is not needed for the requested service.

8. Children’s Privacy

This website is intended for adults seeking Medicare-related information or assistance. We do not knowingly collect personal information from children under 13. If you believe a child has submitted information, please contact us and we will promptly remove it.

9. External Links and Third Parties

Some pages may link to other websites, including review platforms, scheduling tools, insurance resources, or other third-party services. These third-party sites have their own privacy policies, and Frontline Mutual is not responsible for how they handle information submitted on their websites.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Continued use of the website after an update means you accept the revised policy.

11. Contact Us

Have questions or concerns about this policy? Reach out to us anytime.